With deadlines looming, Ian Philip from Anvil Mobile examines the impact of removing mobile phone exemption from FSA rules on call recording and provides some compliance advice for companies Financial services companies have had to record all incoming and outgoing fixed line business calls for years....
New research from a mobile phone comparison website in the UK has revealed that half of Britons don’t actually worry about blocking their phone or reporting it to the police when their handset has been stolen or lost. A mobile phone comparison website in the UK thought it would be interesting to find...
Ian Kilpatrick, chairman Wick Hill Group, says that smartphones now represent nearly a third of all mobile sales, with Android rapidly closing on the number one spot. “One of the things that makes Android smartphones so attractive is the openness of the Android operating system. Users, for example,...
On July 1, 1991, the world’s first GSM call on a commercial network was made between Finland’s former prime minister Harri Holkeri and vice mayor of the city of Tampere Kaarina Suonio. The first GSM network was built by Telenokia and Siemens – today’s Nokia Siemens Networks – for the Finnish...
Research from Mitel has revealed that mobile phones will become the dominant communication device in the workplace, as predicted by over half of the survey respondents. The research also revealed that most respondents expect that their organisations will move to a ‘bring your own device’...
If you address a group of people and ask them how they communicate you will get some interesting responses. Ask who uses a mobile phone and most people raise their hands. Who sends emails? Who does business online? Who has ever sent a text, or used chat? Ask a business person and they will most likely...
We would always recommend you select a company that has experience in your relevant industry. This is not essential but it will save a lot of initial learning of terminology and explaining how your industry processes work. The second main criteria is to find a consultancy that has put in similar technical...