Case Study

Swan Housing Association

Needing seamless communication across 14 sites, with a keen eye on price, Swan Housing Association chose CloudXL to provide an outsourced IT function.

The company: Swan Housing Association have been providing high quality, affordable homes throughout Essex, Suffolk and East London for over 15 years, and manage over 9,000 properties across 14 sites.

The problem: Swan had expanded to such a degree that their existing systems and IT function couldn’t cope and communications between the 14 sites was expensive and unreliable.

The solution: Swan outsourced its IT support and infrastructure to CloudXL, and we tailored a bespoke plan to offer resilience, flexibility and cost savings. LANKonnect provides the foundation of Swan’s service provision, saving 40% of the costs of MPLS. We also rolled out VOIP. Using X, we virtualised the network, replacing 31 servers and providing a safe, secure, reliable working environment with the reassurance of online back-up to enable business continuity

The response: “You guys have done a fantastic job. Virtualisation is the way to go for an organisation like us. You came up with the plan and it was delivered on time and within budget. It’s been managed really well and any hiccups are dealt with swiftly and professionally. I’m very confident in you”. Geoff Weedon, Head of IT, Swan Housing Association